Blots

Mr Scrooge needs to fire his PR person 

Mr Scrooge was stitched up by a bloke called Dickens. This decent businessman was horribly traduced by a journalist masquerading as a social historian.

Clever content trumps trolls

Clear, straightforward, factually accurate and truthful writing has always been the single best way to inspire, engage and communicate with fellow humans.

Straight or subtle: both work in the correct context

Do you remember Captain Chesley ‘Sully’ Sullenberger? He is the command pilot who steered his stricken aircraft to a safe landing in the Hudson River.

CEO went to ‘Gemba’, unfortunately with closed ears

A supplier to TalkTalk claims that the company ignored his warnings about potential security vulnerabilities more than a year ago.

Time for the CEO to go ‘Gemba’

Time to lob a question at the C-Suite: what’s it for and what do the folk who go there on a daily basis, do? How do they spend their time?.

Embrace Zen and be a better road user

When James May’s Ferrari 458 was bumped into by an even older gent parking his Skoda, the Sun managed to make a non-story about it.

Chocolate and talking to the supply chain

Whether the product is cars or chocolate, tiny margin differences between huge profits and massive losses rest entirely on efficiency in the supply chain.

Sexy sells

My mate Steve is Editor of Diver magazine. Because he is a gentle…

Universal Great Aunt

Lunching recently with my friend Roger, our ‘smart chaps about…

Poetry at Mach 2

Calculating beauty by numbers In the aftermath of the last…

A slave and the human condition

A cry from the heart from the frustrated man searching for calm…

Let your content speak for itself

Someone who is both a linguist and a computer scientist at Stanford University, no less, is unlikely to be a dull dinner companion.

It was the words that made me eat it

Someone who is both a linguist and a computer scientist at Stanford…

Clear communication = brilliant content

It is refreshing to have the opportunity to write about Her Majesty’s Revenue & Customs in a positive vein. Google, Facebook, Amazon.

Let’s avoid work and have a meeting instead

First-class meetings – which are very rare because they are both short and effective – take place in rooms with no furniture.

Clear communication = brilliant content

It is refreshing to have the opportunity to write about Her Majesty’s…